Why Do Managers Need Coaching Skills?

Managers need coaching skills to guide their employees with specificity and bring about growth and development for both their employees and their company. But, what coaching skills do they require, and what does improvement in overall performance as a result of coaching look like?


That’s exactly what we’ll uncover in this post–let’s get started.

What Are Manager Coaching Skills?

By definition, a manager’s coaching skills refer to soft skills that help them become a better leader—active listening, problem-solving, and goal-setting.


They may acquire these skills via skill-specific coaches, life experience, or academics. Sources report that 93% of managers acquire professional skills coaching to implement in their careers. When a coach starts to take this path seriously, they learn how to become a certified professional coach and often pursue an executive coach certification online after training with a reputable company like Symbiosis Coaching.

Top Seven Manager Coaching Skills

Here are the top seven coaching skills that a manager needs to have:

  1. Adaptability

A manager’s primary role in the team is to maintain stability and ensure progress. This cannot happen unless the manager is flexible, adaptable, and welcoming of changes. As a manager, you should be able to adjust to change and help your team members do the same.

  1. Empathy

Since managers need to manage teams, they must connect with the people working with them. You can only bring out the best in people if you know what they’re feeling and how it impacts their work.

  1. Communication

Active listening is a part of a manager’s communication skills. You should be able to listen to your team’s opinions, thoughts, and suggestions. If they’re hesitant about speaking up, your goal should be to lead conversations and ask them the right questions. 

  1. Feedback Skills

A lot of employees resign because they do not feel appreciated at work. They leave because constant negative feedback or rejection lowers their self-esteem and nurtures negative feelings. A manager should avoid the development of these negative feelings by giving constructive, positive feedback.


Instead of only identifying failures and flaws, appreciate your team member’s wins as well. When highlighting mistakes, tell them how to correct them. Meaningful feedback helps employees excel.

  1. Goal-setting Skills

Managers should break the big picture into small pieces. Set milestones, assign deadlines, and ensure that everyone works in sync to contribute to the big picture. As a manager, you should also be able to monitor the progress of the goals.

  1. Positivity

Optimism is a key coaching skill for managers to have. If you can’t coach your employees to be happy and receive every challenge with a smile, your team’s morale would go downhill in no time–an unhappy team is an unproductive team.

  1. Problem-solving Skills

Managers can’t solve every problem that arises in the office, but they must be able to identify and understand some of the bigger problems affecting their employees. They must also be able to devise strategies and implement solutions that work. 


Of course, there are many more coaching skills that a manager must have, but these seven are crucial to the growth of a company.

How Does Coaching Benefit a Company?

Now, let’s check out the benefits of a manager’s coaching skills. When used properly, good coaching skills can help an organization:


  • Improve retention rate 
  • Enhance workplace culture
  • Boost employee morale
  • Reach newer individual and group goals
  • Improve engagement among employees
  • Build transparency and a positive industry reputation


With the right coaching skills at hand, managers can develop relationships of trust and reliability with their colleagues and subordinates. This creates a comfortable environment where employees feel better and more driven toward work, and is why coaching is one of the most powerful tools.

Final Thoughts

Managers need strong coaching skills to do their job effectively. Remember, every successful company has a skilled manager working on the backend.


It’s noteworthy that about 40% of Gen Z workers await daily interaction with their managers, and around 85% of employees feel highly disengaged because they don’t receive enough constructive feedback from their bosses. The numbers speak for themselves—strong coaching skills are not a bonus, but an essential requirement.

Certified NLP Coach

Program Description: The Certified NLP Coach program allows you to incorporate very powerful NLP techniques you’re your day-to-day coaching practice.

ICF Training Hours: 65

Duration: 25-weeks

Schedule: One 2-hour class per week

Includes certificate: Yes

Certified Organizational Development Coach

Program Description:

The Certified Organizational Development Coach program is an exclusive and very unique program, designed for coaches who wish to coach entire organizations with their Organizational Development and Change Management goals. This program provides you with 65 ICF training hours - more than enough for the ACC credential. Over a series of 25 weekly lectures, it prepares you to deal with volatile group dynamics across entire organizations. Topics including OD interventions, Team Engagement, Buyer Behavior of internal customers, The Tripod of Success, Ensuring Sustainability, Performance-Retention correlation, Strategies to influence behavior - and many more - are covered in detail.

Coaches are introduced to the ARCS Model, as well as to the Organizational Culture Audit Toolkit. Employee motivation, satisfaction, and productivity are discussed, as well as their impact on the performance of the organization as a whole. Students are introduced to various Change Management models including Lewin's Planned Change model, the ADKAR Change Management model, and Kotter's 8 steps of Change Management. Resistance to change and its manifestation are discussed, as is Behavior Modification.

Upon completing this program, Certified Organizational Development Coaches will have all the tools they need to affect positive transformation within organizations, and will be able to coach teams and personnel at all levels - including initiators, decision makers, influencers, and intervention implementers.

In addition to coaches who are launching their own Corporate Coaching practices, this is an essential program for HR professionals, Training and Development Professionals, Managers, and Corporate Leaders who wish to implement internal policies and OD processes to guide their companies and people through ongoing change.

ICF Training Hours: 65

Duration: 25-weeks

Schedule: One 2-hour class per week

Includes certificate: Yes

Certified Executive Coach

Program Description

The Certified Executive Coach program has been designed for coaches who wish to coach managers, executives, and corporate leaders. The goal of this program is to cultivate a deep understanding of how the executive coaching process works as well as some of the challenges that come up in executive coaching conversations.

This program has been approved by the International Coaching Federation for 32 hours, and it comprises of 12 live, instructor-led, fully interactive virtual classes offered over zoom. These classes cover various aspects of executive coaching including, but not limited to Effective Collaboration, Performance Management, Upskilling, Conflict Management, Effective Collaboration, Developing Team Members, and many more.

This program has a very unique, hands-on, experiential structure. Classes are focused on active participation by students through real life Coaching Challenges and discussions of real life executive coaching situations.

ICF Training Hours: 32

Duration: 12-weeks

Schedule: One 2-hour class per week

Includes certificate: Yes

Certified Life Coach

Program Description:

The Certified life Coach program is an essential program for anyone considering coaching as a profession. The goal of this program is to create a deep understanding of the coaching process, along with how and why it is effective in catalyzing shifts in the mindset to create positive, sustainable transformation.

The training is based on the ICF’s core coaching competencies. It focuses on skills that lead to effective coaching conversations and that are required to build a successful coaching business. It evokes awareness about how identity, thoughts, and feelings determine mindset; and why a change in Think Feel Do impacts the achievement of goals though a change in this mindset.

This program is approved by the International Coaching Federation for 95 hours and comprises 24 live, instructor led, fully interactive virtual sessions offered over Zoom. These lectures cover all aspects of coaching – topics such as Human Emotions and the Brain, Coaching through Emotional Intelligence, The Belief System, Coaching Process and Structure, Deep Listening, Setting Worthy Goals, Asking Insightful Questions, Addressing Client Resistance, Coaching Groups, The Business of Coaching, and many more. These are complemented with a library of reading and reference material, coaching challenges based on various real-life coaching situations, extensive hands-on coaching practice, and assignments designed to trigger reflection on and mastery of coaching skills.

ICF Training Hours: 95

Duration: 24-weeks

Schedule: One 2-hour class per week

Includes certificate: Yes

Class Schedule
ProgramStart DateClass TimesClass Schedule
Certified Life CoachTuesday, Feb 27th9:30am ET
2:00pm ET
8:00pm ET
Once a week, 2-hours, for 24-weeks
Certified Organizational Development CoachMonday, Feb 26th9:30am ET
2:00pm ET
8:00pm ET
Once a week, 2-hours, for 25-weeks
Certified Executive CoachThursday, Feb 29th9:30am ET
2:00pm ET
8:00pm ET
Once a week, 2-hours, for 12-weeks
Certified NLP CoachWednesday, Feb 28th9:30am ET
2:00pm ET
8:00pm ET
Once a week, 2-hours, for 25-weeks
Level 1/2 - ACC/PCC
Friday, May 31st10:30am ET
3:00pm ET
8:00pm ET
Once a week, 1-hour
for 6-sessions PLUS 4 one-on-
one sessions with mentor