What Is Coaching in the Workplace?

Coaching delivered by a professional with an organizational development coaching certification can enhance performance, help leaders understand how to motivate their teams, and ensure that all colleagues have opportunities to improve relationships. The overarching aim is to verify that all stakeholders are invested and engaged in organizational goals and can work together to meet them.


If you wish to become an organizational coach, the essential skills include active listening, strong communication, passion for progression, and providing constructive feedback as part of a broader coaching framework.


Benefits of Workplace Coaching


Research indicates that workplace coaching can have multiple positive impacts, ranging from overall improvements in team dynamics to job satisfaction and productivity. 


Effective Leadership


Managers and executives who receive professional coaching support can significantly improve the effectiveness of their roles, using a coaching culture to facilitate growth and a positive environment within their teams.


Strategic thinking, an awareness of team dynamics, and identifying underlying barriers to progress allow senior managers to lead their teams forward with a holistic approach to employee engagement, structured goal-setting, and rewarding efficiency and creativity between colleagues. 


Productive Teamwork 


Teams or departments benefit from professional coaching and can grasp opportunities for constructive change, appreciating the importance of their roles and the outcomes they produce to meet wider goals and targets. Many teams struggle with reflection on the bigger picture of the part they play within a larger enterprise or have difficulties with communications or self-correction.


Coaching gives teams, and each individual within them, the skills to advance, identify their skills and weaknesses, and work well together by examining where they can contribute and where colleagues can offer greater support.


Personal Progression


Every workforce member is most productive when they are confident that they have the skills, knowledge, and aptitudes to complete the task at hand well–this is also known as self-efficacy.


Coaches can help each colleague assess their stress levels and factors that limit or enhance their performance, build strategies to help employees embrace self-awareness, and grasp pathways to self-improvement or professional progression.


What Are the Differences Between Workplace Coaching and Counseling?


Counseling and coaching may both have an important part to play in the success of a workforce or in overcoming obstacles to productivity. Still, they are very different approaches used to address diverse needs.


  • Counseling is a remedial action that may be recommended where a team, individual, or manager is underperforming or experiencing issues such as poor appraisal feedback or external influences detrimental to their work.
  • Coaching is designed to reinforce existing skills, helping managers, groups, and colleagues implement self-awareness, optimize performance, and navigate changes.


An organizational counselor provides foundational support by identifying the cause of the problem and suggesting solutions or ways to respond to circumstances to find a path forward. Coaches bolster organizational success by helping each component of the company excel. 


While the criteria for both roles have similarities, coaching is most important to maximize opportunities, streamline communications or ensure each team is fully engaged with the outcomes they are responsible for.


How Do Workplace Coaches Address Organizational Challenges?


Setbacks and competitive challenges are a natural part of business. One of the crucial aspects of workplace coaching is that it introduces a new style of leadership, and collaborative thinking to challenge resistance to change.


Friction can manifest in countless ways, such as:


  • Lack of enthusiasm to participate in group discussions
  • Negative perceptions of change
  • An absence of proactive teamwork or communications
  • Anxiety and stress associated with leadership reviews or changes to performance targets


Tackling resistance requires workplace coaches, or employees with coaching skills, to address and analyze important elements impacting employee engagement and well-being and to introduce a congruent intervention to meet the core organizational needs. Workplace wellbeing is at the heart of performance success, with teams that feel supported, respected, trusted, and important producing significantly better outcomes than those who are disengaged with their management structure.


Coaching skills address the delicate balance between business requirements and employee satisfaction, overcoming resistance, testing the rationale behind communication barriers, and implementing cohesive approaches to effect positive change. Every workplace coaching intervention must be customized to the business and applied according to the personalities, culture, and dynamics in place.

Personalized workplace coaching creates exceptional results by understanding the organization, pinpointing areas in need of attention, and upskilling teams and managers to feel empowered in their work.

Certified NLP Coach

Program Description: The Certified NLP Coach program allows you to incorporate very powerful NLP techniques you’re your day-to-day coaching practice.

ICF Training Hours: 65

Duration: 25-weeks

Schedule: One 2-hour class per week

Includes certificate: Yes

Certified Organizational Development Coach

Program Description:

The Certified Organizational Development Coach program is an exclusive and very unique program, designed for coaches who wish to coach entire organizations with their Organizational Development and Change Management goals. This program provides you with 65 ICF training hours - more than enough for the ACC credential. Over a series of 25 weekly lectures, it prepares you to deal with volatile group dynamics across entire organizations. Topics including OD interventions, Team Engagement, Buyer Behavior of internal customers, The Tripod of Success, Ensuring Sustainability, Performance-Retention correlation, Strategies to influence behavior - and many more - are covered in detail.

Coaches are introduced to the ARCS Model, as well as to the Organizational Culture Audit Toolkit. Employee motivation, satisfaction, and productivity are discussed, as well as their impact on the performance of the organization as a whole. Students are introduced to various Change Management models including Lewin's Planned Change model, the ADKAR Change Management model, and Kotter's 8 steps of Change Management. Resistance to change and its manifestation are discussed, as is Behavior Modification.

Upon completing this program, Certified Organizational Development Coaches will have all the tools they need to affect positive transformation within organizations, and will be able to coach teams and personnel at all levels - including initiators, decision makers, influencers, and intervention implementers.

In addition to coaches who are launching their own Corporate Coaching practices, this is an essential program for HR professionals, Training and Development Professionals, Managers, and Corporate Leaders who wish to implement internal policies and OD processes to guide their companies and people through ongoing change.

ICF Training Hours: 65

Duration: 25-weeks

Schedule: One 2-hour class per week

Includes certificate: Yes

Certified Executive Coach

Program Description

The Certified Executive Coach program has been designed for coaches who wish to coach managers, executives, and corporate leaders. The goal of this program is to cultivate a deep understanding of how the executive coaching process works as well as some of the challenges that come up in executive coaching conversations.

This program has been approved by the International Coaching Federation for 32 hours, and it comprises of 12 live, instructor-led, fully interactive virtual classes offered over zoom. These classes cover various aspects of executive coaching including, but not limited to Effective Collaboration, Performance Management, Upskilling, Conflict Management, Effective Collaboration, Developing Team Members, and many more.

This program has a very unique, hands-on, experiential structure. Classes are focused on active participation by students through real life Coaching Challenges and discussions of real life executive coaching situations.

ICF Training Hours: 32

Duration: 12-weeks

Schedule: One 2-hour class per week

Includes certificate: Yes

Certified Life Coach

Program Description:

The Certified life Coach program is an essential program for anyone considering coaching as a profession. The goal of this program is to create a deep understanding of the coaching process, along with how and why it is effective in catalyzing shifts in the mindset to create positive, sustainable transformation.

The training is based on the ICF’s core coaching competencies. It focuses on skills that lead to effective coaching conversations and that are required to build a successful coaching business. It evokes awareness about how identity, thoughts, and feelings determine mindset; and why a change in Think Feel Do impacts the achievement of goals though a change in this mindset.

This program is approved by the International Coaching Federation for 95 hours and comprises 24 live, instructor led, fully interactive virtual sessions offered over Zoom. These lectures cover all aspects of coaching – topics such as Human Emotions and the Brain, Coaching through Emotional Intelligence, The Belief System, Coaching Process and Structure, Deep Listening, Setting Worthy Goals, Asking Insightful Questions, Addressing Client Resistance, Coaching Groups, The Business of Coaching, and many more. These are complemented with a library of reading and reference material, coaching challenges based on various real-life coaching situations, extensive hands-on coaching practice, and assignments designed to trigger reflection on and mastery of coaching skills.

ICF Training Hours: 95

Duration: 24-weeks

Schedule: One 2-hour class per week

Includes certificate: Yes

Class Schedule
ProgramStart DateClass TimesClass Schedule
Certified Life CoachTuesday, Feb 27th9:30am ET
2:00pm ET
8:00pm ET
Once a week, 2-hours, for 24-weeks
Certified Organizational Development CoachMonday, Feb 26th9:30am ET
2:00pm ET
8:00pm ET
Once a week, 2-hours, for 25-weeks
Certified Executive CoachThursday, Feb 29th9:30am ET
2:00pm ET
8:00pm ET
Once a week, 2-hours, for 12-weeks
Certified NLP CoachWednesday, Feb 28th9:30am ET
2:00pm ET
8:00pm ET
Once a week, 2-hours, for 25-weeks
Level 1/2 - ACC/PCC
Friday, May 31st10:30am ET
3:00pm ET
8:00pm ET
Once a week, 1-hour
for 6-sessions PLUS 4 one-on-
one sessions with mentor